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June 1, 2021

Wall Street Journal: Amazon Faced 75,000 Arbitration Demands. Now It Says—Fine, Sue Us

As reported by the Wall Street Journal, Amazon has abandoned its arbitration clause as a direct result of Keller Lenkner’s revolutionary arbitration practice.
Amazon’s move is the latest corporate response when faced with claims by Keller Lenkner clients. In these matters, we filed roughly 75,000 individual arbitration demands on behalf of Amazon Alexa users who were recorded without permission, in violation of state law. 
“Companies thought they were getting out of liability altogether” by requiring arbitration in disputes with customers and workers. “Now they’re seeing exactly what they bargained for, and they don’t like it,” Keller Lenkner Managing Partner Travis Lenkner said. 
Our firm innovates and matches large corporations’ resources to pursue individual claims on behalf of thousands of clients in arbitration. Regardless of whether more companies choose to flee from their own arbitration agreements, we will continue to prosecute their claims.

Click here to read the full story on the Wall Street Journal (subscription required).