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July 22, 2021

The New York Times: Amazon Ends Use of Arbitration for Customer Disputes

The New York Times today reported on Amazon’s announcement that it will no longer require customers to resolve their legal complaints through arbitration. This significant retreat comes after Keller Lenkner filed approximately 75,000 arbitration demands alleging that Amazon was recording users of its Alexa devices without consent.

June 2, 2021

Bloomberg: Amazon to Let Customers Sue After Thousands of Alexa Complaints

Keller Lenkner has filed roughly 75,000 individual arbitration claims against Amazon on behalf of Amazon Alexa users who were recorded by the device without permission. As a result, Amazon has stopped requiring its customers to pursue claims in arbitration—customers may now file class-action suits against the company in state or federal court.

June 1, 2021

Wall Street Journal: Amazon Faced 75,000 Arbitration Demands. Now It Says—Fine, Sue Us

As reported by the Wall Street Journal, Amazon has abandoned its arbitration clause as a direct result of Keller Lenkner’s revolutionary arbitration practice. Amazon’s move is the latest corporate response when faced with claims by Keller Lenkner clients. In these matters, we filed roughly 75,000 individual arbitration demands on behalf of Amazon Alexa users who were recorded without permission, in violation of state law. 

May 14, 2021

Keller Lenkner Selected as 2021 Elite Trial Lawyers Finalist in ‘Employment Rights’ & ‘Trial Strategy Innovation’ Categories

Keller Lenkner LLC has been selected by American Law Media and The National Law Journal as a 2021 Elite Trial Lawyers finalist in the Employment Rights and Trial Strategy Innovation categories. The award program honors law firms that have demonstrated repeated success in cutting-edge work on behalf of plaintiffs, with a solid track record of client wins. Winners will be announced in July.